What is E-commerce?Discuss its roles.

 What is e-commerce?Discuss its role in our daily life.

E commerce

E-Commerce stands for Electronic Commerce. E-Commerce means buying selling and exchanging of products services and information via computer networks.A person can deal with customers throughout the world people can buy  and sale good on internet.Even payments can be made using credit cards E-Commerce is rapidly becoming popular.

Role of E-commerce

The role of e-commerce in daily life is becoming very important E-Commerce can be used in the following ways:

1. Electronic Banking

Many banks are now introducing electronic banking.Usng your computer, you can connect to the Bank's computer system via the internet and control your daily financial dealing from home.It reduced the staff and building of banks.Many customers pay their bills from their bank accounts using this facility.

2. Electronic Shopping

It has become very easy for the people to shop from their home using internet. Different manufacturers present their products on the internet. people can browse ka website,place and order and even make a payment using credit card it has made shopping very easy.

3. Conducting Auctions

Many websites provide the facility of auctiom.People participate in the auction to purchase a product.They can also pay the price using their credit cards etc.A popular website that provide this facility is eBay.

4. Marketing and Advertising

E commerce is playing an important part to market and advertise products all over the world.The use of popular websites can be an effective way of introducing a product to the customers.

5. Providing Customer services

Businessman can interact with their customers using the internet. They can discuss different issues about their products.They can also deal with their complaints and provide different services to them.

6. Online Travel Reservations

Online travel reservation is a popular use of e-commerce.people can reserve seats in airline flights hotels or car using the internet.

7. Online Trading

Online trading is a process of conducting business using the internet.The stockbrokers can do all trading activities electronically.They can submit and receive bids using computers.They can also interconnect with computer screens where brokers match buyers with sellers.It reduce the cost as no paper or special building is required to conduct these activities.

8. Videoconferencing

Video conferencing is a type of conferencing in which video cameras and microphones are used for discussions.It provides an environment of normal meeting.It enables participants to see,here and present material to one another as if they are in the same room.video conferencing can speed up business process and procedures.


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